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Business Unit:
Caleres Internal Portal

Title:
Director, CRM & Loyalty

Location:
MO - Saint Louis - Corporate Office - 63105

City:
Saint Louis

Metro Area:
Saint Louis

State:
MO

Postal Code:
63105

Functional Area:
Marketing

Requisition Number:
427421

First Open Date:
03/06/2018

Description:
We seek someone passionate about inspiring an organization to adopt a customer-first mindset and taking a data-driven approach to engaging with customers to join our Famous Footwear Marketing team.

We are Caleres, a global footwear company with brands that fit people’s lives. We are ferocious about fit and living our mission of inspiring people to feel good…feet first.

We seek people who:
• Continually enhance the Famous Footwear Rewards loyalty program to provide rewarding brand interactions that increase customer lifetime value and retention
• Develop customer segmentation strategies and compelling, personalized communications to increase sales, purchase frequency and emotional connection with high-value customers
• Effectively utilize customer data and insights to inform strategy, targeting, communications and opportunities to enhance customer experience
• Lead strategy and execution of direct marketing tactics, including direct mail, email, and mobile, to drive in-store and online sales and further brand initiatives

We seek people with these qualifications:
• Bachelor’s degree in Marketing, Business or related field
• 7-10 years experience in a data-driven retail or consumer marketing role
• 5+ years experience managing high performing teams
• Exceptional analytical & communication skills

But most of all, we seek people who share our values and our ferocity for fit.

People passionate about their work. People who hold themselves and others accountable. People who think a $2.6 billion company should be as creative as a start-up. People driven by an insatiable curiosity. People who care about being the best, among the best.

EOE/M/F/Vet/Disabled



Apply Now




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