We seek someone who is innovative and collaborative with a passion for leading high-performing teams to exceed customer expectations to join our Wholesale Customer Service team.
We are Caleres, a global footwear company with brands that fit people’s lives. We are passionate about fit and living our mission of inspiring people to feel good, feet first.
We seek people who:
• Motivate and coach teams toward operational excellence, providing timely feedback, effective training and development
• Plan, evaluate and improve the efficiency of business processes to support business goals and revenue objectives
• Produce, analyze and distribute key reports, collaborating with brand partners and logistics to meet brand forecasts
• Drive an outstanding customer experience to maximize business results
We seek people with these qualifications:
• Bachelor’s degree or equivalent combination education and experience
• 5-7 years customer service or retail experience
• Demonstrated experience developing, inspiring and motivating high-performing teams
• Strong problem-solving skills, flexible and driven to develop innovative solutions
• Exceptional ability to prioritize and manage competing demands
• Excellent partnering, relationship-building and communication skills
• SAP experience strongly preferred
But most of all, we seek believers. People who share our values and our ferocity for fit.
People who are passionate about their work. People who hold themselves and others accountable. People who think a $2.6 billion company should be as creative as a start-up. People driven by an insatiable curiosity. People who care about being the best, among the best.
People who believe remarkable things are possible and will not stop striving for them.
