We seek someone passionate about providing valuable, helpful and timely benefits information to our associates and delivering exceptional customer service to join our Human Resources team.
We are Caleres, a global footwear company with brands that fit people’s lives. We are ferocious about fit and living our mission of inspiring people to feel great…feet first.
We seek people who:
• Effectively manage incoming calls, assisting and resolving all benefits issues and elevating when necessary
• Manage the input, audit and release of employee HR data and benefit information to ensure proper payroll processing and plan administration
• Provide a high level of customer service to resolve issues quickly and accurately to achieve the best outcome for both the associate and company
• Administer 401k plan and Employee Stock Purchase Program, ensuring accurate notification, processing, auditing and reporting
We seek people with these qualifications:
• Bachelor’s degree preferred
• 2 years benefits, customer service or data entry experience preferred
• Self-starter with excellent organizational, planning & prioritization skills
• Approachable, outgoing and passionate about exceeding customer expectations
• Strong written & verbal communication skills
• Proficient in Microsoft Excel
But most of all, we seek people who share our values and our ferocity for fit.
People passionate about their work. People who hold themselves and others accountable. People who think a $2.8 billion company should be as creative as a start-up. People driven by an insatiable curiosity. People who care about being the best, among the best.
