We seek a proactive problem-solver with a passion for providing exceptional customer service and a desire to grow a career in Finance, to join our Credit to Cash team.
We are Caleres, a global footwear company with brands that fit people’s lives. We are ferocious about fit and living our mission of inspiring people to feel great... feet first.
We seek people who deliver:
• Conduct research to assure assigned major department store, mid-tier and non-store retail customer claims are properly administered through to resolution
• Confirm accuracy of all reason codes and root causes
• Collection, reconciliation and monitoring of assigned customer accounts, including effective collection of delinquent receivables.
• Encourage collaboration and partnership with internal and external partners to resolve recurring issues proposing viable solutions to identified improvement opportunities
We seek people with these qualifications:
• College degree preferred
• 2-5 years relevant business experience
• Commercial (B2B) collection or deduction experience preferred
• Customer service experience in distribution, retail or wholesale ideal
• Excellent communication skills with external retailers and internal sales teams
• Highly organized and detail-oriented, able to meet high volume of competing demands
• Investigative and proactive with strong decision-making and independent judgement Desire to learn and grow a long-term career in Finance
• Computer experience
o MS Office: Word, Excel (Average), Outlook
o SAP (FI, AFS, FSCM) or equivalent a plus
But most of all, we seek believers. People who share our values and our ferocity for fit.
People passionate about their work. People who hold themselves and others accountable. People who think a $2.8 billion company should be as creative as a start-up. People driven by an insatiable curiosity. People who care about being the best, among the best.
People who believe remarkable things are possible and will not stop striving for them.
