Plans, organizes, maintains and develops training materials, programs and/or curricula to meet specific business objectives. Consults with clients and/or subject matter experts to determine training needs. Monitors emerging training and development trends and standards. Develops learning assessments and training evaluations and analyzes results.
Responsibilities
1. Plans, organizes, maintains and develops training materials, programs and/or curricula to
meet specific business objectives.
2. Recommends method for delivery such as instructor led, e-learning, combination or other
media taking into account audience, business needs, and requirements.
3. Consults with clients and/or subject matter experts to perform training needs analysis and
determine proper approach to design, development and implementation of learning
programs.
4. Monitors emerging training and development trends and standards.
5. Develops learning assessments and training evaluations and analyzes results.
6. Ensures all material is consistent and aligned with learning and development guidelines and
established standards.
Education and Experience Requirements
• Bachelor's degree or equivalent experience required
• Master’s degree preferred
• 2-4 years of instructional design and development experience required
• Experience with e-learning tools required
Knowledge, Skills, and Abilities
• Knowledge of training and development practice and methods, including needs assessment
and instructional design for instructor-led, virtual, and online training
• Knowledge of training theories and principles, including adult learning theory and
established industry models of evaluation
• Ability to organize and manage multiple projects
• Knowledge and ability to recommend and measure learning solutions
• Professional written and verbal communication skills
• Attention to detail and analytical skills
• Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Disability
