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Patient Financial Services Supervisor

Patient Financial Services Supervisor

What we’re looking for in you

•Associates degree or equivalent combination of education & experience. Bachelors degree preferred.
•Minimum 3 years of supervisory experience in healthcare required.
•Minimum 5 years of experience in health care revenue cycle management with knowledge of healthcare patient accounting, registration/admitting, and collections practices as related to healthcare receivables.
•Prior experience in Lean Methodology and/or Process Improvement preferred.
•Detailed knowledge and experience in healthcare revenue cycle management including: collections; cash applications; hospital billing and billing systems and electronic claims submission
•Availability to work 1.0 FTE, 40 hours per week, day shift

•Epic Hospital Billing certification.

The skills you bring as a Patient Financial Services Supervisor
•The ability to establish and maintain effective working relationships with all members of the hospital’s patient financial services team, as well as, all levels of management.

The purpose of the Patient Financial Services Supervisor role
The Patient Financial Services Supervisor is a working supervisory position that provides work support and supervision to the daily operations of the Patient Financial Services team. This position serves as a subject matter expert in all aspects of the revenue cycle workflow, including but not limited to, hospital and professional billing, claim denial management, charge master assignment, charge entry and review, payment posting, credit balances and all hospital billing and collections regulatory requirements. This position is also responsible for enhancing staff performance through coaching and the administration of annual performance reviews. In addition, this position will foster healthy relationships with staff, internal and external customers, and other peers within HealthPartner’s.

What our Lakeview Patient Financial Services team is saying
"It’s been great so far! Everyone says “hi” and it’s followed thru consistently by everyone."

Your life at Lakeview
Join Lakeview Hospital, a market leader providing an outstanding patient care experience in the Twin Cities metro area, on our exciting mission of keeping patients healthier, improving the patient experience for each individual, and providing affordable care. At Lakeview Hospital, you will find a culture of excellence, compassion, integrity and partnership. Our employees take great pride in making our mission happen every day.

Lakeview Hospital is nationally recognized for putting patients and safety first! We have a long history of being recognized for our outstanding patient care by local, state and national organizations. Other healthcare organizations strive to receive this recognition.

Stillwater is the birthplace of Minnesota, a jewel on the scenic St. Croix River. A short drive from downtown Minneapolis and St. Paul and just across the river from Wisconsin, Stillwater offers a hometown feel with big town benefits. Whether outdoor activities in the beautiful nearby state parks or shopping on historic main street is more your thing, Stillwater is a fabulous community in which to work, live and play.

Did you know…
Lakeview Hospital has free parking for all employees?
Lakeview offers a generous employee discount in our pharmacy?
Lakeview offers salad bar in the cafeteria every day and one day each week for ½ price?
Lakeview offers tuition reimbursement for eligible roles at an employment status of 0.4 FTE and above?
Any other fun information for the candidate to know

Date of Posting: 9/11/2018
Job Title: Patient Financial Services Supervisor
Job Family: Customer Service, Financial, Business Office
Primary Location: Lakeview Hospital – Stillwater, MN
Employment Status: Full-time
Education Level: Associates degree or equivalent
Benefit Eligibility: Full

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