Pennrose Management Company is excited to be hiring for a Vice President of Operations for the Philadelphia Metro area/ New Jersey region.
The Vice President of Operations will have executive level and broad / in-depth general management operational responsibilities for 4,000 units representing half the PMC managed portfolio of properties, consisting of a variety of rental housing programs, property sizes and geographic locations.
The Vice President will supervise Regional Property Managers who in turn supervise site teams consisting of administrative, supportive services and maintenance personnel at levels consistent with property resources. They will also supervise one or more Regional Maintenance Managers.
The Vice President will ensure their assigned apartment developments meet all financial goals as identified in their respective annual budgets. They will relentlessly pursue full occupancy / collection of rents and optimize rental income following program requirements / market conditions thus being a responsible steward for the success of each property.
The Duties and Responsibilities include:
•Effectively supervise rent increases, rent collections and the eviction process at all sites
•Consistently market the properties to high standards, optimizing curb appeal and successfully converting applicant traffic / waitlists to successful residency while meeting all Fair Housing requirements in collaboration with Pennrose’s marketing / communications team
•Understand all aspects of the affordable housing / market rate program features of the assigned properties – optimize the financial and operational performance of the properties within this construct by teaching staff about these programs and holding them accountable to the programs
•Proactively manage housing partner subsidy programs /relationships particularly as it relates to rental housing subsidy, rent increases and inspections
•Ensure site teams manage accounts receivable, accounts payable and cash so that the properties can successfully meet all obligations timely
•Monitor utility consumption and related expense – optimize the use of NWP system and responses
•Inspect properties following company timelines and following prescribed procedures and ensure corrective actions are taken where needed – safety being a high priority with this process
•Provide thoughtful and comprehensive input to the capital planning process, the budget process in its entirety and examine expenditures for cost savings and efficiencies – share best practices with colleagues not only within assigned region but more broadly within Pennrose
•Ensure all site staff are on-boarded effectively, trained, motivated and equipped to be successful stewards of the properties
•Own all aspects related to your portfolio of properties recognizing that this a 24-hour daily operation where VPO leadership / engagement is absolutely essential continuously
Required Education and Experience:
•College degree required / CPM a plus
•Ten years of increasing property management responsibility to include all aspects of a multi-site operation.
•Expert knowledge of both affordable housing and market rate housing
•Technology literacy and solid understanding of operating software
•Advanced industry training credentials which authenticate understanding of rental housing programs
•Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
Since 1971, Pennrose has provided results-oriented multifamily property management throughout the Mid-Atlantic and beyond. Through superior resident services and the constant attention we give owners and investors, we create value and preserve assets. Our properties are true bright spots in their neighborhoods and we make sure they stay that way. Currently, we manage a portfolio of over 145 properties comprising more than 8,500 units in Pennsylvania, New Jersey, Maryland, Ohio, Tennessee, Alabama and Connecticut
Pennrose is an Equal Opportunity Employer
EOE M/F/D/V