Supportive Services Coordinator
The Supportive Services Coordinator is responsible for developing and implementing educational, social and empowering on-site programming that enhances the quality of lives for our residents while improving overall property operations. They provide resources and referrals to residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. They ensure compliance with any and all reporting agencies.
Duties and Responsibilities
•Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.
•Maintains compliance with supportive service program requirements specific to each development. Ensures that each assigned property is meeting the PMC Scorecard requirements and that all PMC, state and federal reporting is completed on-time.
•Assesses residents’ needs and facilitates access to services and/or provides resources for residents.
•Educates residents on lease obligations to assist them in being more successful tenants.
•Proactively addresses rental delinquency issues, housekeeping issues and resident related issues which could attribute to high resident turnover or property damage.
•Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of the residents’ lives.
Required Education and Experience:
•Bachelor’s degree in Marketing or a related field required
•Two to three years of experience in Marketing or Sales within a multi-family housing environment
•Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, training, etc.)
Working Conditions:
•Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
•Ability to work at property locations within or near transitional neighborhoods – again with the support of PMC.
•Ability to climb stairs, take elevators, bend, squat and reach overhead.
Since 1971, Pennrose Management Company has provided results-oriented multifamily property management throughout the Mid-Atlantic and beyond. Through superior resident services and the constant attention we give owners and investors, we create value and preserve assets. Our properties are true bright spots in their neighborhoods and we make sure they stay that way. Currently, we manage a portfolio of over 145 properties comprising more than 8,500 units in Pennsylvania, New Jersey, Maryland, Ohio, Tennessee, Alabama and Connecticut.
To ensure we get the best, we offer numerous employee benefits and programs that start with:
•Competitive salary and benefits with a goal-oriented bonus system
•Regular participation in conferences, workshops and other training activities geared towards real estate development
EOE M/F/D/V